Privacy policy

At Nicoletta, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit or make a purchase through our website.

Information We Collect

When you interact with our site, we may collect the following information:

  • Personal details such as your name, email, phone number, billing and shipping address

  • Payment information required to process your order

  • Browsing data including your IP address, device, and interaction with our site

This information allows us to provide you with a seamless and personalized experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding purchases or inquiries

  • Improve our website and customer experience

  • Share updates, collections, and offerings (only when aligned with your preferences)

Sharing Your Information

We only share your information with trusted partners necessary to operate our business, including:

  • Shopify, which powers our online store

  • Payment and shipping providers

  • Marketing and analytics platforms (such as Google Analytics)

We do not sell your personal information.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience, understand how our site is used, and improve our services.

You may adjust your browser settings to decline cookies; however, this may affect certain functionalities of the site.

Data Retention

We retain your information only as long as necessary to fulfill your order and comply with legal obligations, unless you request its deletion.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

To exercise these rights, please contact us directly.

Security

We take reasonable measures to protect your personal information and ensure it is handled securely.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements.

Contact

For any questions regarding this policy or your personal data, please contact us at:

info@nicolettaconceptstore.com
Sierra Vertientes 385, Lomas De Chapultepec, 11000
Mexico City, Mexico